Sunday, May 20, 2018 12:01

Grupo Noa International

     
Posted by on Thursday, April 19, 2018, 2:43
This item was posted in Joburi vanzari si retail and has 0 Comments so far.

Short company description

In business since 2007, Grupo Noa International is a global virtual call center providing high reliability, low cost international direct response service. With clients ranging from start-ups to multinational corporations, we have calibrated our processes to lower our client’s costs and be productive as soon as we are engaged.

Requirements

We are looking for a contractor who:
1. Is available for 8 hours per day (9am to 6pm Costa Rica time)
2. Has worked in a customer service setting or a similar customer-satisfaction experience.
3. Has a solid command of the English and another language.
5. Internet connection of 2Mb or more. It cannot be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behaviour and call quality.

Responsibilities

– Provide payroll information by collecting time and attendance records.
– Compensation and benefits administration and record keeping.
– Submit employee data reports by assembling, preparing, and analysing data.
– Performance management and improvement tracking systems.
– Maintain employee information by entering and updating employment and status-change data.
– Maintain employee confidence and protects operations by keeping human resource information confidential.
– Employee orientation, development, and training logistics and record keeping.
– Assisting with employee relations.
– Company-wide committee facilitation and participation.
– Company-employee communication.
– Employee safety, welfare, wellness, and health reporting; and employee services.

Other info

About the company
We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over 10 years now.

Article source: https://www.hipo.ro/locuri-de-munca/locuri_de_munca/96737/Grupo-Noa-International/Account-Manager-–-Outbound-sales-–-call-centre